Shipping Policy -
Last Updated: [05-11-2024]
At BlackBee Honey, we are committed to delivering your order as efficiently and safely as possible. This Shipping Policy outlines our shipping process, costs, and delivery times.
1. Processing Time
- Orders are typically processed within 1-2 business days after purchase. Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Rates and Delivery Times
We offer standard and expedited shipping options within India. Shipping rates are calculated at checkout based on your location and chosen shipping method.
Shipping Option
Estimated Delivery Time
Cost
Standard
3-7 business days
Free for orders over ₹500; otherwise ₹50
Expedited
1-3 business days
Calculated at checkout
Delivery times are estimated and may vary based on location and external conditions (such as weather or holidays).
3. Shipping Coverage
Currently, we ship within India. We are working on expanding our service to additional regions.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. Use this tracking number to check the status of your order through our delivery partner’s website.
5. International Shipping
At this time, we do not offer international shipping. We are working on expanding our delivery network to serve customers worldwide.
6. Delayed or Lost Packages
While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances.
If your package is significantly delayed or lost, please contact us at info.blackbeehoney@gmail.com for assistance.
7. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 3 days of receiving the package. We will work to resolve the issue with a replacement or refund, as applicable.
8. Contact Us
If you have questions about our Shipping Policy or need assistance with your order, please reach out to us at:
Email: info.blackbeehoney@gmail.com
Phone: +91-9829 88 64 99
